Entry Level Customer Service Representative Community, Social Services & Nonprofit - Reseda, CA at Geebo

Entry Level Customer Service Representative

4.
5 Reseda, CA Reseda, CA Full-time Full-time $45,000 - $58,000 a year $45,000 - $58,000 a year 5 days ago 5 days ago 5 days ago We are in need of an Entry Level Customer Service Representative with the vision and drive to deliver best in class customer service for leading customer-centric brands.
The Entry Level Customer Service Representative will be responsible for all functions related to customer service, processing sales orders, sales support, and maintaining compliance standards.
As our Entry Level Customer Service Representative, you will be the heart and soul of the customer experience and join a team that continues to be one of the best solutions for a brand looking to increase their market share.
Entry Level Customer Service Representative
Essential Functions:
Ensure that all customer experience standards are being met with the utmost integrity and professionalism in order to drive sales Respond to customer requests looking for more information regarding specific products or services and make recommendations based on their wants and needs with the goal of processing sales orders and increasing revenue Maintain strong knowledge of all products and services, this includes staying ahead of any changes in compliance standards, customer eligibility, and regulations Demonstrate aptitude and openness in adapting to the individual needs of each consumer which includes de-escalating situations, providing solutions, and delivering targeted recommendations Provide consumers with timely and accurate information Understand, practice, and exemplify the values within our organization and the brand that you are working with Entry Level Customer Service Representative Key Requirements:
Proven experience in customer service, retail, hospitality, or sales background is preferred but not required Have a firm grasp of training policies and procedures in order to streamline employee objectives High degree of self-motivation and independence, but also have the ability to work and excel in a collaborative team-oriented environment Ability to communicate ideas and thoughts effectively to any level in the organization including the clients directly Critically and strategically think in order to effectively handle customer complaints and issues and work in a fast-paced team setting Punctuality and preparedness Job Type:
Full-time Pay:
$45,000.
00 - $58,000.
00 per year
Benefits:
401(k) Professional development assistance Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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